Why Quality Control in importing matters

When importing products from outside the Netherlands, ensuring quality is essential. After all, you want satisfied customers, a reliable brand reputation, and manageable costs. Yet, the importance of quality control in international trade is still often underestimated. In this article, we explain why quality control matters, how to implement it effectively, and how to select the right suppliers.

What is Quality Control?

Quality control refers to structured inspections that verify whether a product meets predefined standards. This includes materials, dimensions, functionality, finish, and packaging. Inspections can take place before production, during manufacturing, or just before shipment. The goal is always the same: to prevent receiving products that don’t meet your expectations.

Why are they so important?

Without proper quality control, you risk receiving products that don’t meet your requirements - whether due to minor deviations or, in the worst case, serious defects. This can lead to returns, dissatisfied customers, reputational damage, and additional costs. By integrating quality control into your procurement process, you avoid surprises and ensure a stable, reliable supply chain. It’s an investment that always pays off in the long run.

How do you conduct Quality Control?

Effective quality control starts with clear communication with your supplier. Define detailed product specifications, including tolerances and packaging requirements. Then, choose the right moment for inspection: before production, during production, or at completion. Ideally, work with an independent inspection partner experienced in the country of origin. Make sure they use standardized checklists and provide detailed reports with photos. The results of these inspections can help you improve both your internal processes and your supplier relationships.

Choosing the right supplier

A solid quality control process starts with finding a reliable supplier. Even if you already have a contact, it’s wise to request samples from multiple suppliers when sourcing a new product. Look for experience, transparency, and a willingness to collaborate. Confirm that your potential partner holds relevant certifications (such as ISO), check references, and assess how clearly and promptly they communicate. A supplier who welcomes inspections and actively contributes to quality improvements is usually a good sign!

Berkman helps with your Quality Control

At Berkman, we understand how important quality control is - but did you know we offer it as an additional service? For years, we’ve supported our clients with inspections in countries like India, Vietnam, China, and Hong Kong. Thanks to our local presence, we have in-depth knowledge of these markets and our colleagues maintain a strong network of trusted suppliers. This allows us to act quickly, inspect efficiently, and ensure the quality of your products.

We believe that a well-managed logistics process starts long before goods are shipped. By supporting you with quality control, our service begins before transport even takes place. Curious about what we can do for you? Feel free to get in touch!

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