““Good communication and service are most important for us"
By Danitsja Mulder
Tiltak started as a modest export company but has grown into a dynamic business with multiple successful webshops, including Angeljuicers.eu, Slowjuice.nl, Spinwood.nl, and Traphekjes.nl. It's an inspiring company we've proudly partnered with for years. Danitsja Mulder, a team member at Tiltak, shares her experience: "Having one point of contact and an easy-to-use portal has been a game-changer for us."
In 2009, Tiltak-owner Bram launched the webshop Slowjuice.nl together with his parents, breaking into the Dutch market for slow juicers. His brother Gijs joined later, and together they expanded the business by creating their own brands and building a robust import structure. Sourcing products from outside Europe, they now serve both individual customers and businesses. While exports, such as shipments to the Caribbean, remain a small part of the operation, the company's focus is now primarily on European sales.
Importing made simple with Berkman Forwarding
"At Tiltak, smooth import processes are vital, and that's why we work closely with Berkman Forwarding," says Danitsja. "It's incredibly convenient to manage everything through one trusted partner, with clear communication and reliable service. With Berkman handling customs clearance, we never have to worry about documentation or delays - they have the expertise to make sure our shipments arrive without a hitch."
Tiltak imports a diverse range of products, including slow juicers, foldable picnic tables, and stair gates, primarily from Asia. “Some of our products follow a fixed schedule,” Danitsja explains. “For example, we import accessories by the pallet once or twice a year. For other items where we act as the importer, we receive up to six 40ft containers annually for each brand.”
She continues: “We also handle smaller, less frequent shipments—sometimes just once a year, ranging from full containers to individual pallets. Whatever the volume or frequency, Berkman is always there to support us. Their extensive network in Asia is a huge advantage. For example, our supplier in South Korea works directly with Berkman, so we don’t have to coordinate container readiness—they handle it all. The portal keeps us updated on shipment status and arrival dates, providing both flexibility and transparency.”
The power of tailored solutions
At Berkman, we understand that logistics require tailored solutions. That’s why we work closely with our clients to find transport options that meet their specific needs. “After several discussions, Berkman emerged as the best logistics partner for us,” says Danitsja. “Once we decided to move forward, they helped us map out efficient routes for shipping and land transport.”
“At one point, when container prices were spiking, Berkman presented two route options for our sea shipments. Route A was faster but more expensive, while Route B was slower but cost-effective. Since we’re often not in a rush to get our goods to the Netherlands, we usually opt for Route B to save costs. But when timing is critical, we can switch to the faster route. That level of flexibility has been key to our success.”
Effortless growth with Berkman Forwarding
Tiltak’s growth is evident in the increasing volume of goods shipped to support their expanding webshops. “Our business keeps growing,” Danitsja shares. “As we add new webshops, the number of products we import continues to rise. But even as we scale, Berkman adapts right alongside us. I’m confident they could handle it if our operations doubled—it would still be effortless for them.”
A partner that truly thinks ahead
When asked to summarize her experience with Berkman, Danitsja highlights the company’s proactive and customer-centric approach. “Good service, everything handled under one roof, clear communication, and always thinking ahead,” she says. “They take the burden off our shoulders. Last year, we had an issue with a container, and Berkman resolved it in no time. That says it all.”
This positive partnership gives Tiltak confidence for the future. “As long as Berkman continues to provide consistent quality, fair pricing, and the excellent service we’ve come to expect, we see no reason to look elsewhere,” says Danitsja. “Our contact person is precise, friendly, and professional. We can always count on them to get the job done, which allows us to focus on what matters most in our business.”
Want to learn more?
Curious how we can make your imports from Asia smoother, simpler, and more transparent? Find out more about our services here.